Diwa Ok Privacy Policy
Last updated: October 2026. Your privacy matters to us. This policy explains what information Diwa Ok collects, how we use it, and the choices you have.
Information We Collect
- ✓ Account details: mobile number, name, date of birth, and password.
- ✓ Verification data: information needed to confirm your identity and payment account ownership.
- ✓ Transaction data: deposits, withdrawals, bonus credits, and wallet history.
- ✓ Device and usage data: device type, operating system, IP address, app version, and how you use the app.
- ✓ Communications: messages you send to our support team.
How We Use Your Information
- ✓ To create and manage your account and process transactions.
- ✓ To verify identity, prevent fraud, and keep the platform fair.
- ✓ To provide customer support and respond to your requests.
- ✓ To deliver bonuses, referral rewards, and notifications you have enabled.
- ✓ To improve our app, games, and services.
- ✓ To meet legal and regulatory obligations.
When We Share Information
We do not sell your personal information. We may share limited data with payment providers to process transactions, with service providers who help us run the platform under strict confidentiality, and with authorities when the law requires it or to protect our users and rights.
Cookies and Similar Technologies
We use cookies and similar tools to keep you logged in, remember your preferences, and understand how our site performs. You can control cookies through your browser settings, although some features may not work without them.
Data Security
We use SSL encryption, two-factor authentication, and access controls to protect your data. No system is completely secure, so please keep your password and OTP private and tell us immediately if you suspect unauthorized access.
Data Retention
We keep your information for as long as your account is active and as needed to meet legal, security, and accounting requirements. After that, it is deleted or anonymized.
Your Rights and Choices
- ✓ Access and update the personal details in your profile.
- ✓ Ask us to correct inaccurate information.
- ✓ Request deletion of your account, subject to legal retention rules.
- ✓ Turn off promotional notifications in the app settings.
- ✓ Contact us with any privacy question or complaint.
Children’s Privacy
Our services are for adults aged 18 and over. We do not knowingly collect information from anyone under 18, and we will delete such data if we discover it.
Changes to This Policy
We may update this policy from time to time. Any changes will appear on this page with a new date.
Contact Us
For privacy questions or requests, use our live chat or visit the contact page.